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Cookie policy (EU)

This cookie policy was last updated on 21 October 2026 and applies to citizens and lawful permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://candide-care.be (hereafter: « the website ») uses cookies and other related technologies (for simplicity, all of these technologies are referred to as « cookies »). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored there can be sent back to our servers, or to the servers of the third parties concerned, on a later visit.

3. What are scripts?

A script is a piece of code used to make our website work properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or tracking pixel) is a small piece of text or an invisible image on a website, used to follow traffic on a website. To do this, various data about you are stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work correctly and that your preferences as a visitor are taken into account. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to enter the same information repeatedly when visiting our website and, for example, items remain in your basket until you pay. We can place these cookies without your consent.

5.2 Marketing/tracking cookies

Marketing/tracking cookies are cookies, or any other form of local storage, used to create user profiles in order to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.3 Social networks

Our website offers links to Instagram, Facebook and WhatsApp. These links open the site of the network concerned. We do not embed their content (posts, « like » buttons or instant chat) and these services do not place cookies during your visit to our website. If you continue browsing on those platforms, their own privacy statement applies. Instagram, Facebook and WhatsApp are located in the United States.

6. Cookies placed

The Preferences and Statistics categories appear in the consent banner. No cookie in these categories is currently placed.

Candide consent Functional

Usage

We use a cookie belonging to the site to remember the categories of cookies you have accepted or refused.

Data sharing

This data is not shared with third parties.

Functional

candide_consent

365 days

Remember your consent choices (functional, preferences, statistics, marketing).

Google Fonts Functional

Usage

We use Google Fonts to display the fonts on the website. The files are loaded from Google's servers. This service does not place a cookie; your IP address may nevertheless be transmitted to it when they are loaded.

Data sharing

For more information, please read the Google Fonts privacy statement.

Functional

Google Fonts API

Duration of the request

Display the site's fonts. No cookie is placed.

Google Maps Marketing

Usage

We use Google Maps to display the map on the Contact page. The map is loaded only after you accept cookies in the Marketing category.

Data sharing

For more information, please read the Google Maps privacy statement.

Marketing

NID

6 months

Remember preferences linked to Google services when the map is displayed.

Google Ads Marketing

Usage

We use Google Ads to measure conversions when you click « Book an appointment ». This service is loaded only after you accept cookies in the Marketing category.

Data sharing

For more information, please read the Google Ads privacy statement.

Marketing

_gcl_au

90 days

Measure advertising conversions.

_gcl_aw

90 days

Record a click from a Google Ads advert.

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation of cookies. As soon as you click « Save preferences », you authorise us to use the categories of cookies and extensions you have selected in the pop-up, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may no longer work correctly.

7.1 Manage your consent settings

8. Enable/disable and delete cookies

You can use your internet browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed. Another option is to change your Internet browser settings so that you receive a message each time a cookie is placed. For more information about these options, refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your consent when you revisit our website.

9. Your rights regarding personal data

You have the following rights regarding your personal data:

  • You have the right to know why your personal data are needed, what will happen to them and how long they will be retained.
  • Right of access: you have the right to access your personal data that we know.
  • Right of rectification: you have the right at any time to complete, correct, have deleted or block your personal data.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and to transfer them in full to another controller.
  • Right to object: you may object to the processing of your data. We will comply, unless certain reasons justify this processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie policy. If you have a complaint about the way we process your data, we would like to hear about it, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority).

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us using the following details:

Candide
Drève richelle 196 - 1410 Waterloo
Belgium
Website : https://candide-care.be
Email : contact@candide-care.be
Telephone number : 0032 471 50 87 44

This cookie policy was updated on 21 October 2026.

Contact us

Book an appointment or get in touch

Our team is here to support you on your well-being journey

Contact us

Visit us in the heart of Waterloo (south of Brussels)

Set in a calm, modern setting, our team of professionals welcomes you in a space dedicated to your well-being.

Book an appointment

Address

Drève Richelle 196 – 1410 Waterloo

Hours

Monday – Saturday: 9:00 – 18:00
Sunday – Closed

WhatsApp

+32 474 80 21 05

WhatsApp message only, no phone calls